I recently sat down with Hotel Business to discuss Fisher Island Club and how I approach my role in leading one of the most sought-after destinations in the world.
Below, please find an excerpt from the article:
It is Lackner’s business philosophy, which is highly focused on trust, that informs the day-to-day management of the property as well as the staff members that execute on his projects. He also credits the Fisher Island Club’s realization of recent milestones to the fundamental characteristics of success.
“You’re only as good as your team. I believe in teamwork and making sure that among team members there’s a high degree of positive communication, cooperation and support so the end results are measurable and quantifiable,” he said. “I have two slogans—passion and purpose. You have to have a high degree of passion in what you’re doing otherwise the ability to succeed is rather limited. I’ve been doing this for 35 years. I compare it to being a musical director who should passionately try to put all musicians together, so you have a beautiful harmony at the end of the day. This is what I’m doing. One of my key objectives is to ensure these individuals play in harmony and the performance across the board is at a very high level, so members here can say that was a beautiful performance.”
To read the full article, please click here.